Customer KB
Set up an archive and deletion policy for mailboxes in your organization
https://docs.microsoft.com/en-us/microsoft-365/compliance/set-up-an-archive-and-deletion-policy-for-mailboxes?view=o365-worldwide
Setting up a Shared Mailbox on your iOS device (iPhone, iPad)
1.Go to Settings > Mail > Add account (Accounts & Passwords > Add account). 2.Select Other from the list of types. 3.Tap Add Mail Account. 4.Enter a name for the mail account (e.g. Shared Mailbox) 5.Enter the email address of the shared mailbox ...
CrashPlan Service Issues
uninstall and re-install Crahsplan Follow wizrad to replace device follow this article: https://support.code42.com/CrashPlan/6/Troubleshooting/Uninstall_and_reinstall_the_Code42_app NOTE: sign is as alerts@blackboxconnections.com
Veeam Restore
File Level Restore select Restore - in Veeam console select Guest Files (Microsoft Windows) select Finish select Virtual Machine (daily, Hourly) select Availble restore point select Finish - Veeam Backup Browser will generate a restore session select ...
Exploit Mitigation Exclusions - Sophos
Exploits that Sophos can prevent include application hijacking and exploits that take advantage of vulnerabilities in browsers, browser plug-ins, Java applications, media applications and Microsoft Office applications. You can exclude applications ...
Martinizing Network Notes
Varsity FRT, TAG1, TAG2 computers have Windows 10 installed with no BBC tools This work was completed by Jim Rowe for use with CompassMax TAG3 computer has original Cleansuite installation Office computer has original configuration but is not being ...
How to Connect with BlackBox Connections
In order to serve you with the best response times please submit your issue and requests by one of the following 3 ways: 1. Call 587-315-1555 This is our general support number and will be routed to the first available technician. ...